Contact information
Contact Us
If you have questions regarding our 22-momme silk density, Grade 6A certification, Australian pillow sizing fitment, delicate hand-washing care, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Mist Silk |
| Website: | mistsilk.sbs |
| Email: | support@mistsilk.sbs |
| Phone: | +61 410 314 376 |
| Business Address: | 33 Wrigley Street, Maroochydore QLD 4558, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to intimate bedding hygiene regulations, cleanroom silk inventory protocols, and specialized warehouse receiving procedures, please do not dispatch returned pillowcases, sleepwear, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.